Software Training for Metrum Community Credit Union

Project Overview: Employees at the credit union use Excel often but needed a little help to be more effective in their use. With an upgrade to Excel 2010 they needed guidance on transitioning to the new Tab and Ribbon interface. Denver DataMan provided a targeted session to their needs allowing them to be more productive.

In order to help Metrum Community Credit Union to get the right training Denver DataMan created a survey to understand the needs of the staff.

Challenges	Solutions	Impacts
Determined the exact needs of the staff.	Put together a survey form to gauge the precise needs of the staff.	Metrum Credit Union staff were able to navigate the newer version of MS Excel.
Taught new functions and shortcuts.	Created training material that catered to the specific needs of the staff.	Employees were able to perform specific Excel functions with ease.
Demonstrated how to navigate the newer interface and know the associated terminology.	Constructed example worksheets for the staff to practice with.	Staff is now more knowledgeable with Microsoft Office navigation and terminology.

Project Type: Software Training
Client Category: SmallBiz