Denver DataMan Blog

By: Heather | On: 6/18/2019
Man holding stopwatch

 

A couple of weeks ago, I had the privilege of participating in a speed networking exercise with Firestorm that really knocked my socks off. This week, I am going to go a little more in-depth about my experiences with the event, and some small insights as a beginner. 

By: Heather | On: 6/5/2019
Pictures of random mailboxes

 

Sometimes repeating yourself is redundant. The same is true for your data.

By: Heather | On: 5/28/2019

I joined Denver DataMan just over a month ago from a completely different position as a phlebotomist. There is quite a difference between drawing blood from another human being and computers. One thing remains the same: everyone’s needs are different.

Studying BoxLike any new job, there has been a break-in period and lots of learning, but the most important lesson (so far) I have learned is perspective. I have put in some serious study time with TLA’s (three letter acronyms) and learning different platforms. All of this solidifies my resolve to be your advocate.

This “fish-out-of-water” feeling has given me great insight into what our customers feel when they have a tech issue with their CRM and have difficulty articulating it to our technical staff. It has shown me what it may be like to need a new database and not quite know what you need.

By: Steve | On: 5/19/2019
Diners Drive In's and Dives

 

I am a big fan of Guy Fieri and his Food Network show Diners Drive-Ins and Dives where he goes around the country trying food from “funky joints.” Guy likes almost everything he tries and goes flat out mad for some things while he comes up with some interesting ways to say it. One of my favorites being, “put it on a flip flop,” when he finds an amazing sauce.

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By: Steve | On: 5/6/2019

Icon of an Open DoorI am very excited to announce that Heather Kessler will be joining our team full-time as, Director of Client Services. Heather comes from a wealth of experience and a customer service background spanning over 20 years.

 

Some of her plans for our future include: creating customer service road maps, acting as a liaison between our customers and our development team, and being that last stop before projects go live to guarantee customer satisfaction. She is beginning with one-on-one conversations with current clients to launch this new and exciting process.

 

You can read her bio or connect with her on LinkedIn.

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