I joined Denver DataMan just over a month ago from a completely different position as a phlebotomist. There is quite a difference between drawing blood from another human being and computers. One thing remains the same: everyone’s needs are different.
Like any new job, there has been a break-in period and lots of learning, but the most important lesson (so far) I have learned is perspective. I have put in some serious study time with TLA’s (three letter acronyms) and learning different platforms. All of this solidifies my resolve to be your advocate.
This “fish-out-of-water” feeling has given me great insight into what our customers feel when they have a tech issue with their CRM and have difficulty articulating it to our technical staff. It has shown me what it may be like to need a new database and not quite know what you need.